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Last updated: March 23, 2021
Thank you for shopping at Hair & Beauty Services.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 14 days from the day on which We receive the returned and unused Goods in the original packaging*. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement (you will not be reimbursed for your delivery charges).
*Please note If you fail to return the Products to us in their original condition ie: unopened outer packaging, seals intact, and product unused, you will not receive a refund.
In order for the Goods to be eligible for a return, please make sure that:
However, these conditions for return do not apply in the case of the below:
The following Goods cannot be returned:
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Where a Product is returned to us due to fault or defect, the product must be tested by ourselves and the manufacturer to verify said fault. Once a fault or defect is confirmed we will then issue either a replacement/repair or refund at our discretion. In the case of electrical equipment, please ensure to retain proof of purchase and follow the manufacturers instructions in regards to warranty. Please be advised there are no refunds accepted on any Special order equipment or products.
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
1 Teeling Street, Abbeyquarter North, Sligo F91 YV25
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Where applicable, if you are entitled to a refund, the price paid for the product(s) will be refunded (excluding any applicable delivery charges you paid for). We aim to process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you gave us notice of cancellation.
If you have any questions about our Returns and Refunds Policy, please contact us:
Welcome to Hair & Beauty Service’s website, where we aim to apply our eighteen-year reputation for honest, trustworthy advice and friendly, approachable assistance online. We are passionate about supporting the Irish hair and beauty industry as a reliable source of the most trusted professional brands at cost-effective prices. Both professional trade and retail customers across Ireland can now enjoy our personalised and knowledgeable service from home.
1 Teeling Street
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